Data Protection

Information statement – privacy notice

Version of: 2019-02-12


The integrity of your personal data is of the utmost importance to us. We therefore process any and all data in strict adherence to the legal regulations (GDPR, TGK 2003 (Austrian Telecommunications Act 2003)). This privacy notice provides you with information on the most important aspects of data processing on our website. 

Contact us

If you wish to contact us via our website or email, any information you enter will be stored for the purpose of processing your order or enquiry and any follow-up queries for a period of six months. We will not pass this information on to any third parties without your consent.

Data storage

In order to facilitate the shopping process, the web shop operator uses cookies to store users’ IP data, as well as name, address and credit card details of the purchaser. 

Furthermore, for the purpose of entering into a contract, the following data are stored by us: name, address, VAT number, items purchased, date of purchase. The information provided by you is required, either by, or in preparation of, the contract. In other words: We couldn’t enter into a contract with you without this information. No data is transferred to third parties, with the exception of the transmission of credit card details to the issuing bank or credit agency for the purpose of charging the purchase price, to our contracted provider for the delivery of the purchased goods, as well as to our accountant in accordance with our tax obligations.

When a purchase is cancelled, all stored information is deleted. On conclusion of a contract, all data from the duration of the contract is stored for a period of 7 years, as set by Austria’s tax laws. The name, address, purchased items and date of purchase are furthermore stored until the expiration of the product liability (10 years). Data processing is in accordance with the legal provisions of Art. 96 paragraph 3 TGK as well as Art. 6 paragraph 1 lit. a (consent) and/or lit. b (necessary for fulfilment of contract) of the GDPR.    

Cookies

Our website uses cookies. These are small text files that the browser stores on your device. They are not harmful to your system.

We use cookies in order to make our website user-friendly. Several cookies are stores on your device until you delete them. They allow us to recognise your browser when you return to our website. 

If you do not wish this, you can adjust the settings on your browser so that you are informed before cookies are stored on your device, and can allow or deny this.

When cookies are deactivated, the functionality of our website could be limited in certain aspects.


Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.



Web analysis

Our website uses web analysis functions (Google Analytics, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). We use cookies for this purpose, which enables an analysis of the website in terms of its users. The generated information is transferred to the provider’s servers and stored there. 

You can prevent this by adjusting your browser’s settings so that cookies are disabled. 

We are in contract for order-data processing with the provider firm.

Your IP address is stored. 

The working relationship with the web analysis provider is based on the Privacy Shield agreement. 

Data processing is in accordance with the legal provisions of Art. 96 paragraph 3 TGK as well as Art. 6 paragraph 1 lit. a (consent) and/or lit. f (legitimate interest) of the GDPR.

Our interest in terms of the GDPR (legitimate interest) is the improvement of our offer and our web appearance. As the privacy of our customers is important to us, all user data is assigned a pseudonym.     

User data is stored for a period of seven years.

Newsletter

You have the option of subscribing to our newsletter on our website. We need your email address for this, as well as your consent that you agree to receiving the newsletter.

In order to provide you with targeted information, we collect and process any voluntary information you provide about areas of interest, date of birth and post code.

As soon as you have registered for the newsletter, we will send you a confirmation by email containing a link with which you can confirm your registration.

The newsletter subscription can be cancelled at any time. Simply send us your cancellation to the following email address: info@nourivit.com. We will then immediately delete all data connected with the delivery of your newsletter. This does not revoke the legality of any data processing with due consent prior to the cancellation.

Your rights

In terms of any of your personal information stored by us, you have the basic right to information, correction, deletion, limitation, transferability, recall and objection. If you believe that your data has been processed in violation of privacy laws, or your right to privacy has been infringed on in any way, your can either direct your concerns to us at or register a complaint with the relevant data protection authority.


Contact

Nourivit GmbH
Dr. Wolfgang Harreither
Data Protection Officer
info@nourivit.com